Firehouse Subs: Sub Sizes, Firehouse Rewards Points and Catering Orders Explained

Firehouse Subs is a sandwich chain founded by two firefighter brothers in Florida, and the fire-service theme runs through the menu and the restaurants. The signature is hot subs made with steamed meats and melted cheese, alongside cold subs, salads, sides and desserts. You can order in the restaurant, online, through the Firehouse Subs app or for delivery.

A good Firehouse Subs order depends on picking the right size, using the rewards app so every visit counts, and planning catering properly when feeding a group.

Hot subs, cold subs and what to order

The hot subs are the reason most people come. The Hook & Ladder, with smoked turkey and honey ham, is the long-running favourite, and the steaming step is what makes Firehouse Subs taste different from a cold-cut chain.

Cold subs and salads suit people who want something lighter, and they travel better in a lunch bag. Seasonal and limited-time Firehouse Subs builds come and go, so check the current menu in the app.

Every sub can be customised. Adding or removing toppings is free in most cases, but extra meat or cheese costs more, and the app shows the running price as you build.

Choosing a size

Firehouse Subs sells subs in small, medium and large sizes. The medium is the standard lunch for most adults, and the large is the one to share or save half of for later.

The price per inch usually falls as the size goes up. If two people are eating, one large Firehouse Subs sub plus two sides can cost less than two mediums, so compare the totals in the app.

Hot subs are best eaten soon after pickup. For a long drive or an office order that will sit, cold subs hold up better.

The hot sauce bar and the pickle buckets

Many Firehouse Subs restaurants have a hot sauce bar with a range of bottled sauces, including the chain's own Captain Sorensen's Datil Pepper sauce. Try a few on the side before committing a whole sub to one.

Firehouse Subs restaurants also sell their empty pickle buckets for a small sum, with the money going to the Firehouse Subs Public Safety Foundation. They make good sturdy storage buckets for the garage or garden.

How Firehouse Rewards works

Firehouse Rewards is the chain's free loyalty programme, run through the app and website. You earn points on qualifying purchases and redeem them for food, with the reward options shown in your account.

Order through the Firehouse Subs app or scan the app in the restaurant so each visit earns points. Members also receive offers such as birthday rewards and occasional bonus-point promotions.

Points can expire after a period of inactivity, so check the current Firehouse Rewards terms if you visit rarely.

Catering and group orders

Firehouse Subs catering covers platters of sub pieces, boxed lunches and sides for offices, parties and team events. Order through the catering section of the website or app, and give the restaurant plenty of notice for large orders.

Boxed lunches make headcount easy and suit meetings where people eat separately. Platters suit a buffet where people graze. Ask about dietary options when ordering Firehouse Subs catering, since not every item can be swapped.

Catering orders usually earn Firehouse Rewards points too, which makes a big order a fast way to build a balance.

Delivery versus pickup

Firehouse Subs delivers through its own ordering and through third-party apps. Menu prices on delivery platforms are often higher than in the restaurant, and there are delivery and service fees on top.

Pickup ordered in the Firehouse Subs app is usually the cheapest way to get the same food, and it is the order type most codes are designed for.

Where the Firehouse Subs savings are

The $2 code is simple money off and suits a single-sub lunch, where it is a meaningful share of the bill. On a large catering order it barely registers.

The bonus-points code is best for Firehouse Rewards members. Bonus points move you closer to a free sub, so it pays off over several visits rather than on the day.

The free dessert code suits an order that would have included a cookie or brownie anyway. Firehouse Subs codes usually cannot be combined, so pick the one that matches the basket.

Codes may apply only to app or online orders and may vary by restaurant, since many Firehouse Subs locations are franchised. Enter the code before paying and check the total drops.

Common questions

What is the most popular Firehouse Subs sub?

The Hook & Ladder is the best-known, served hot with turkey, ham and melted cheese.

Is Firehouse Rewards free?

Yes. Join in the Firehouse Subs app or on the website and earn points on purchases.

Do Firehouse Subs codes work on delivery apps?

Usually not. They are generally meant for orders placed directly with Firehouse Subs.

How much notice does Firehouse Subs catering need?

It varies by restaurant and order size. Order a day ahead for large groups to be safe.