Fitz and Floyd: Figurines, Holiday Serveware and Caring for Hand-Painted Ceramics

Fitz and Floyd is an American ceramics and giftware brand known since the 1960s for whimsical, hand-painted pieces: figurines, cookie jars, canapé plates, serving bowls and seasonal collections for Christmas, Halloween, Easter and harvest. The Fitz and Floyd website sells the current collections direct.

A Fitz and Floyd order goes well when the buyer knows which pieces are decorative and which are for food, and how to care for hand-painted ceramics. Codes come around often, especially near the holidays.

Decorative or functional

Fitz and Floyd makes both ornamental pieces and serveware, and the product page is the place to check which is which. Figurines, sculptural centrepieces and some candle holders are for display. Platters, bowls, cookie jars and mugs are made to hold food and drink.

Read the product details for food-safe, dishwasher-safe and microwave-safe notes. Pieces with metallic trim, raised decoration or heavy hand-painting are often hand wash only and should never go in the microwave. If a Fitz and Floyd listing does not say dishwasher safe, treat the piece as hand wash.

Figurines and collectibles

Fitz and Floyd figurines are a big part of the brand, from Santas and snowmen to animals and seasonal characters. Many collectors buy a new piece each year to add to a display.

Check the dimensions before ordering. Photographs make figurines look larger or smaller than they are, and a centrepiece needs to suit the mantel or table it is going on. Note the height and base width, not just the style.

Keep the original box and packing. It is the safest way to store a Fitz and Floyd piece out of season, and collectors value boxed items.

Holiday serveware and cookie jars

Seasonal serveware is where Fitz and Floyd is most practical: themed platters, chip-and-dip sets, tiered stands, gravy boats and cookie jars. Each seasonal collection usually has matching pieces, so a family can build a set over several years.

Buy early for Christmas and Thanksgiving, when popular Fitz and Floyd pieces sell out. The discount codes tend to be larger around the holidays, but so is demand, and delivery times can stretch in December.

Cookie jars need a good seal and a sturdy lid. Check whether the jar has a gasket or a loose-fitting lid; decorative jars suit wrapped treats rather than keeping biscuits fresh for long.

Caring for hand-painted ceramics

Hand wash Fitz and Floyd serveware in warm soapy water with a soft cloth, and dry it straight away. Avoid abrasive pads, which scratch glazes and paint, and sudden temperature changes, which can crack ceramics.

Do not soak pieces with painted or gilded decoration. Store stacked plates with a paper towel or felt between them to protect the painted surface. Dust figurines with a soft brush rather than washing them.

Display pieces away from direct sunlight, which can fade painted colours over years, and away from the edge of shelves where a Fitz and Floyd figurine might be knocked. If a small chip appears, a ceramic repair kit can make an ornamental piece presentable again, but do not use a repaired piece for food.

When packing Fitz and Floyd holiday pieces away, wrap each one individually in tissue or bubble wrap and store them in a dry place. Damp lofts and garages can damage boxes and loosen any glued parts.

Delivery, breakage and returns

Ceramics are fragile in transit. Open a Fitz and Floyd parcel as soon as it arrives and inspect every piece, including under the packing. If something is broken, photograph it with the box and contact customer service promptly.

Check the current Fitz and Floyd return and damage policy, including the time limit for reporting breakage and whether clearance items are final sale. Keep all the packaging until you are sure the order is complete.

Where the Fitz and Floyd savings are

The 40% code is the largest discount and the first to try on any basket. It may exclude new arrivals or clearance, so check that the total actually drops.

The figurines code is category specific. Use it on a figurine order if the 40% code is refused or excludes the piece you want.

The $20 code is aimed at new customers and may need a minimum spend. It beats 40% only on an order under $50, so it suits a single small gift rather than a full serveware set.

Only one Fitz and Floyd code usually applies per order. Seasonal codes are bigger around Christmas and Cyber Monday, so a larger holiday order may be worth timing to those promotions.

Common questions

Is Fitz and Floyd dishwasher safe?

Some pieces are, many are not. Check the product page and hand wash anything painted or trimmed.

Can Fitz and Floyd serveware hold food?

Serveware is designed for it; figurines and ornamental pieces are not. Check the listing for food-safe notes.

What if a Fitz and Floyd piece arrives broken?

Photograph it with the packaging and contact customer service quickly, within the stated time limit.

When are Fitz and Floyd discounts biggest?

Around Black Friday, Cyber Monday and Christmas, alongside seasonal clearance.