Eargo: Choosing a Model, the Hearing Test First, and Fit, Trial and Support

Eargo sells small, rechargeable hearing aids direct to consumers, with support from its own hearing professionals by phone and video. The devices sit almost invisibly in the ear canal and are sold online rather than through a clinic.

Buying Eargo well starts before the website. Get a hearing test from an audiologist first, so you know what kind of hearing loss you have and whether an over-the-counter device like Eargo is a reasonable fit.

Start with a hearing test

Eargo devices are designed for adults with perceived mild to moderate hearing loss. That description comes from the regulatory category they are sold in, and it is a real limit rather than marketing language.

An audiologist can tell you where your hearing sits, check for problems such as wax build-up or infection, and flag anything that needs medical attention. Sudden hearing changes, pain, ringing in one ear or hearing loss in only one ear are reasons to see a doctor before buying anything.

Bring the audiogram to the Eargo support team. It helps them set the devices up sensibly.

Many audiologists also sell prescription hearing aids, so the appointment is a chance to compare. If the audiologist recommends a fitted device for your type of loss, take that seriously before choosing an Eargo model.

How the Eargo models differ

Eargo has sold several generations, with names such as Eargo SE, Eargo 7 and the LINK by Eargo earbud style. The newer models generally add features such as automatic sound adjustment for different environments and app control.

The in-canal Eargo models are the discreet choice. LINK looks like a wireless earbud and adds audio streaming, which suits someone who wants calls and music through the same device.

Compare the current Eargo line on the site for battery life, app features and whether a model streams audio. Older generations are sometimes discounted and remain a sound choice if the features you need are there.

Fit and ear tips

The in-canal Eargo devices use soft petal-style tips that hold the hearing aid in the canal. Sizes vary, and Eargo includes a range so you can find a secure, comfortable fit.

A tip that is too loose lets sound leak and may whistle; one that is too tight becomes uncomfortable within an hour. Try each size for a full day before deciding. Replacement tips are consumables that Eargo sells separately.

Keep the canal and the devices clean. Eargo supplies cleaning tools and wax guards, and a blocked guard is the usual cause of a device that suddenly sounds quiet. Ask your doctor if wax builds up quickly in your ears.

Setup, the app and support

Eargo devices are adjusted through the Eargo app, where you can pick programmes and fine-tune settings. Some people want the support team to do this with them, and Eargo offers remote sessions with its hearing professionals.

Expect an adjustment period. Everyday sounds can seem loud at first. Wear the Eargo aids consistently for several weeks before judging them, and use the support line if something still feels wrong.

Charge the Eargo case overnight as a routine. The in-canal models have no replaceable battery, so a missed charge means a day without them.

Trial, returns and warranty

Eargo has typically offered a trial period during which devices can be returned. Check the current Eargo return window and conditions before ordering, and note the date on your calendar.

Warranty and loss-and-damage cover vary by model. Read what the Eargo terms include, since a lost hearing aid is a real cost.

Some health insurance plans and FSA or HSA accounts may help with hearing aid costs. Check with your provider; Eargo can advise on paperwork.

Where the Eargo savings are

Eargo codes are large in dollar terms because the devices are a major purchase. The $700 code is the biggest on paper, but these promotions are usually tied to a specific model or date range, so enter each at checkout and compare totals.

The $550 code is the fallback if the larger one is restricted to one model.

The 25% code wins on any Eargo order above $2,800, where a quarter off beats $700. Below that, a flat dollar code saves more.

Only one Eargo code applies per order. Do not rush a purchase to catch a code; Eargo runs promotions around most holidays.

Common questions

Do I need a prescription for Eargo?

No prescription is required for over-the-counter Eargo models, but a hearing test from an audiologist is still the sensible first step.

Which Eargo model should I pick?

The newest in-canal model for discretion, or LINK if you want streaming. Compare current features on the site.

Can I return Eargo hearing aids?

Eargo has offered a trial period. Check the current terms before you order.

Will Eargo help with severe hearing loss?

Eargo is intended for perceived mild to moderate loss. Anything more needs an audiologist's advice.